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Does Square offer layaway?

Does Square offer layaway?

For retail owners and layway tool would extremely useful. I has attempted a make process currently but would love to see this feature added.

3 Verified Answers
Verified Answer

Re: Meet Our Square Hardware Team: How can we improve Square's payment products?

We start doing layaways between mid September- mid December to help our customers with their holiday shopping.

A layaway option would be fantastic or the ability to take payments on saved tickets would be awesome. 

 

 

Your post was moved by a Community Moderator to a thread with similar subject matter on a Feature Request.

Verified Answer

Re: Does Square offer layaway?

I operate an art gallery and we do a lot of layaway purchases. Here's my workaround:

 

After calculating the total and the deposit due, I ring the item/items and manually change the price to reflect the deposit amount. For each item I use the Note function to indicate it's a layaway deposit. I then make an invoice that splits the remaining balance into equal thirds or fourths depending on the customer's choice. We set a reminder for 2 days prior, and the day of each payment due date. The paper agreement says we prefer they use the online invoice function. If they do happen to come in to make an in-person payment, I create an item for the amount and use the Notes to indicate what it's for. Since we're a consignment gallery, and artists are paid as each payment comes in, having the invoice record helps our accounts to ensure commission payments are made correctly.

Verified Answer

Re: How can I offer my customers a layaway option with Square Point of Sale?

Great question, @wh! We don't have a specific layaway feature, but we have had some sellers use our open tickets feature to facilitate layaway sales. The workaround goes like this:

 

1) Create an open ticket for the item

2) When the customer makes a payment on the item, close out the existing open ticket with their payment

3) Then create a new open ticket with the updated balance

4) Follow this process until the item has been paid off

 

Here are the details on how the open tickets feature works: http://squ.re/201xf50.

 

You could also create an Invoice for the upfront partial payment and more Invoices for the balance until the goods are picked up. Here’s how to create Invoices: http://squ.re/1SGkd8s.


@2ndglances, do you have other tips?

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Alumni

Great question, @wh! We don't have a specific layaway feature, but we have had some sellers use our open tickets feature to facilitate layaway sales. The workaround goes like this:

 

1) Create an open ticket for the item

2) When the customer makes a payment on the item, close out the existing open ticket with their payment

3) Then create a new open ticket with the updated balance

4) Follow this process until the item has been paid off

 

Here are the details on how the open tickets feature works: http://squ.re/201xf50.

 

You could also create an Invoice for the upfront partial payment and more Invoices for the balance until the goods are picked up. Here’s how to create Invoices: http://squ.re/1SGkd8s.


@2ndglances, do you have other tips?

Does anyone have a layaway program for their business that incorporates square?

Alumni

We don't have a specific layaway feature at this time, but take a look at my answer above for more info. on a workaround. Hope this helps!

My question is, do the open tickets need to be closed at the end of every day?  Instead of creating a new open ticket, can we just split payment when people make their deposit, and then continue applying payments until the ticket is paid in full on a later date?  I don't want to have to rekey items or confuse my reports for items sold in each category by creating a new ticket...  

I would like to do this as well.  Create an open ticket with inventory items, accept a deposit payment, leave ticket open until payment in full is made. This seems rather basic. Is it not possible?

 

 

Hi my question is, if I have a customer that orders something and lets just say its $100 but the customer want to pay$30 now and pay the other $70 at a later date. How would I go about doing that and give them a receipt stating they payed $30 but still owe $70

Alumni

We don't have a way to take deposits at this time, but I think the steps outlined at the top of the post using Open Tickets should help you!

How can I process a layaway or a special order - how can write an order and a layaway?

Hello George,

 

I think I understand the open ticket part to deal with the deposit % or layaway type transaction, what I don't quite get is how do I do this when my inventory is being managed by the tickets... when we close out the ticket for the first transaction, does it not minus the goods from my stock/inventory?

Example: I customize shirts...

1. You order 1000 red shirts $1 each with your company's name,

2. You need to make a 50% deposit to start.

3. I open a ticket for 1000 shirts (becuase I want it to update my stock)- 

4. Each shirt cost $1 you pay half $500... how do I do that and not subtract anything from stock until you pay the balance?
I can't figure it out.