So my business is mainly an online boutique soI send invoices for items purchased. Can the loyalty program still work via invoices or does it have to be an acutal card swiped?
Re: Can I use the Loyalty Program with Square Invoices?
Posted
02-25-2021
I thought I wanted Loyalty points on my invoices but I'm actually preferring it not to be.
If someone pays me right away for my product/service they get the points. If they want "terms" where I invoice them for a later date or multiple payments they don't get the points.
It's nice to say "sure I can invoice you and you can make a payment over a period of time but you don't get your loyalty points!" Provides an incentive to pay in full up front.
Unfortunately, Square's Loyalty program does not integrate with Square Invoices. I absolutely see how it would be useful to have that feature on our Square Invoices.
Thanks Ashley! I tried searching for the topic before posting and didn't see it. Thank you for listening to your customers and constantly working on creating an even better product!
Hello, Checking to see if any progress has been made on this issue, please. Having to manually add rewards to customers who pay using recurring invoices is using more and more of my time. This feature would be a big help.
Hello, Has there been any progress on this feature? Is there a date when this will be available? Everytime I process our wine club subscriptions I have to manually add their loyalty rewards. Manually adding the rewards is very time consuming.
I support this request too. Especially with the pandemic, we are sending out more invoices. We can create a discount but that means that I'm not tracking my Square marketing.
Hello, Checking in again to see if any progress has been made on this issue, please. Having to manually add rewards to customers who pay using recurring invoices is using more and more of my time. This feature would be a big help.
Hi there, any update on this issue? We almost exclusively use invoices to keep pickups brief and contactless for our restaurant. Not being about to integrate the loyalty program is a big issue for us. It looks like this conversation has been ongoing for several years. This issue, along with a couple other features we need that are missing, is causing us to look for other POS programs instead of Square.
Thanks for checking in on this, @bierlybrewing. It is not yet possible to accrue loyalty points on invoices - we'll be sure to drop an update here as soon as we have one to share.
Hello, Is there a projected timeline for addressing this issue? Checking in again to see if any progress has been made on this issue, please. Having to manually add rewards to customers who pay using recurring invoices is using more and more of my time. We need this feature as soon as possible, especially considering the fees merchants pay for recurring invoices.
