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Feature Request: Allow my client to pay for multiple appointments in one transaction

Feature Request: Allow my client to pay for multiple appointments in one transaction

The title of this post has been edited from the original: Appointments Application: How do I checkout and include multiple appointments on one ticket?

I recently did a soft launch of my business. I tried to close out my appointments and process them all under one ticket but quickly realized this was not possible. In my business model, I can go to a location with multiple contractors. Each contractor can have 1 to many services booked for the day. I need the ability to check out, add multiple appointments to one ticket, and charge that payment to one customer. - Example 1: Jane gets her cut by John, her makeup done by Carol, and her hair styled by Miguel. Jane is just one customer and should not have to process her card 3 different times. - Example 2: John gets his hair done by Max, his beard trimmed by Joe, and decides he wants to pay for Jane's bill in example one. In addition, there is a contractor attached to each service and they get a 70% commission and so this needs to be tracked accordingly for payroll. Currently, I do not see a way to do this. So I figured I'd post here to see what my options may be... This is a big problem for my business model. Thank you in advance for your help and guidance. JenVerg

2 Verified Answers
Verified Answer

Re: How can one client pay for another client I instead of paying separately

Ah, so you're asking if it's possible to pay for two appointments in one card swipe.

 

This feature has been requested by others in this thread so I've moved your post here - thanks for letting us know how it would benefit your customers. I circled back and this is currently still a feature request. We'll update this thread if we hear any updates!

Verified Answer

Re: Appointments Application: How do I checkout and include multiple appointments on one ticket?

Hi @JenVerg, thanks for your post. At this time it's not possible to check out multiple Appointments at the same time, you will need to check out one appointment at a time. 

 

I understand that this isn't ideal for your business model but I'm glad you let us know how you'd like to use Square Appointments. I'll share this feedback with our Appointments team and it will help them to prioritize which features to build next! 

133 Comments
Square Community Moderator

Hey there @Cefox 

 

We would be sad to see you go. I will pass this feedback and requests over to the Appointments product team for their visibility and consideration in future updates.

This missing feature has us shopping for another appointment and POS solution.

You'll be forced to check out multiple appointments / services individually, with multiple annoying swipes of each customer's card, and there is no plan to change this:  Square should make this clear up front to salons, massage therapy, barbershops and the hundreds of others who have repeatedly requested a solution to this deal-breaker of a design flaw.  That would save these businesses a lot of time and energy from having to find this out the hard way.  A fix has been repeatedly requested since 2018, and no answer to this... yet Square still markets to these businesses knowing it's a major issue.  Not cool.  We are so disappointed and wish this was made clear in the beginning.  Other software, even the worst ones, make this easy.  It makes no sense to ignore this issue.