Feature Request: Allow my client to pay for multiple appointments in one transaction

[JenVerg]

The title of this post has been edited from the original: Appointments Application: How do I checkout and include multiple appointments on one ticket?

I recently did a soft launch of my business. I tried to close out my appointments and process them all under one ticket but quickly realized this was not possible. In my business model, I can go to a location with multiple contractors. Each contractor can have 1 to many services booked for the day. I need the ability to check out, add multiple appointments to one ticket, and charge that payment to one customer. - Example 1: Jane gets her cut by John, her makeup done by Carol, and her hair styled by Miguel. Jane is just one customer and should not have to process her card 3 different times. - Example 2: John gets his hair done by Max, his beard trimmed by Joe, and decides he wants to pay for Jane's bill in example one. In addition, there is a contractor attached to each service and they get a 70% commission and so this needs to be tracked accordingly for payroll. Currently, I do not see a way to do this. So I figured I'd post here to see what my options may be... This is a big problem for my business model. Thank you in advance for your help and guidance. JenVerg

[#2]

Ah, so you're asking if it's possible to pay for two appointments in one card swipe.

This feature has been requested by others in this thread so I've moved your post here - thanks for letting us know how it would benefit your customers. I circled back and this is currently still a feature request. We'll update this thread if we hear any updates!

[#3]

Hi @JenVerg, thanks for your post. At this time it's not possible to check out multiple Appointments at the same time, you will need to check out one appointment at a time. 

I understand that this isn't ideal for your business model but I'm glad you let us know how you'd like to use Square Appointments. I'll share this feedback with our Appointments team and it will help them to prioritize which features to build next! 

[Thefringe21701]

Totally agree this is very important to stylist. This happens a lot in our field.

[Chad]

Hello @Thefringe21701, we're still in the stage of collecting feedback for this feature request. I'll make sure to flag your comment for our Product Team! 

[YpsiMassage]

I don't have any problems booking separate appointments for the couples massages we offer, however when one member of the couple would like to pay for both people, this is not easily achieved via the POS in Square Appointments.

What are you strategies for how to have one person pay for two appointments in one swipe?

[Meloneyclifton1]

I agree!  It needs to be an option.  I use this POS for my massage business and it would be most helpful to have this option available.  Having to run a clients’ card more than once can be frustrating especially if they need to get somewhere and are waiting on me.

[Revvarberco]

I have a square stand with square appointments. I have the latest iPad for it and I run updates all the time... I hate that the “customer grouping” is not an option

[EJ_]

Thanks for clarifying and sharing your thoughts around this @Revvarberco

This seems to be a pretty popular feature request lately, so hopefully our Appointments team can reprioritize this and advocate for it going forward. 

If anything changes we'll post an update 👍🏼

[JenVerg]

Wanted to follow up on this and see if this is on the roadmap at all. I realize this is an extensive ask but this could put Square a step above the rest. I’m contiplating moving to another vendor but prefer to stay. The processing between appointments and straight up POS is really not conducive to my business model and is causing my problems than it’s worth.

[Helen]

Hi again @JenVerg! Thanks for following up on this, I definitely see how this would be useful and I'm sorry to hear that it's turned out to be a deal breaker! 

I don't have an update on when you might be able to checkout multiple appointments but as soon as there are any developments we'll update this thread to let you know. 

[Sapphirespa]

I want to keep the two appointments separate for notes but want to make one transaction with one card. 

[katieand]

Hi @Sapphirespa - Unfortunately, it's currently not possible to take one payment for two appointments. See @Helen's response above. I'll be sure to share you request with our appointments team.