Feature request for Invoices: Inventory is updated when an invoice is created (not when it is paid)

[JHruby]

This reply was created from merging an existing thread: Square invoices now syncs with Square Inventory

Thanks for adding this feature, but I agree with TomLittle above.  The feature is not usable until there is a way to reduce the inventory on CREATION of the invoice.

The whole point of having inventory tracking is to know how much you have left to sell.  You can't have an accurate idea if inventory that is actually "sold" is still included in the "available" category.

Please complete this functionality ASAP.   

[#2]

It's a money grab it's never going to happen it hasn't happened in all these years and years and years. we know it works in other systems.  Square wants the invoice to be paid, so they get their cut, which is fine but give us the ability to take it out of inventory.  You're biting off your nose to spite your face.

[#3]

So you mean to tell me that Square did all this work on INVOICES and didn't work on the Invoicing and Inventory issue with people SCREAMING FOR YEARS to have inventory reduced after invoice is created.  You have got to be kidding me.  I've been patient, but have had enough.  GET SOMEONE THAT CAN MAKE THIS HAPPEN!!!!  THIS IS ABSOLUTELY UNACCEPTABLE AT THIS POINT.  PRETTY MUCH STUPIDITY.  Adding all the fluff that we don't need is crazy.  WE NEED THIS INVOICE ABILITY NOW!!!!!!   Get the word to anyone and everyone.  Post their emails so we can bombard them directly.  I feel our voices are NOT BEING HEARD!!!  We want answers.

[#4]

Items added to invoices won't decrement inventory until the invoice is paid, not when it's created. From Dashboard, make to enable Inventory Management for Invoices within Items > Settings so stock amounts reflect accurately with each Invoice sale. 

@blessednaildiva

[Joe]

Solid addition again, @Paylyester. Thanks so much!

[nika]

Thanks for coming to the Community @ccloset!

The inventory doesn't adjust until the invoice is fully paid. I've moved your question here so you can see some different workarounds from other sellers. Feel free to Subscribe to this thread so that you can be notified of any updates we give in regards to this request.

[prestigepools]

This feature really needs to be implemented. After 4 years and numerous requests for a simple feature like deducting inventory when an invoice is created, I can't believe there hasn't been a change yet. When we create an invoice, the item is no longer in the shop. Due to the recent virus outbreak, we're doing most of our sales via online and invoice. If I've invoiced out a set of products to be picked up later, they are "gone". But the inventory doesn't adjust with the invoicing so someone ordering that same product online might get to order a product that is actually sold out. As we also sell to businesses, they pay on a NET30 set up. The product has been invoiced and picked up (thus it is no longer in the store) but the inventory still shows it as available. As most of our employees work from home the moment, keeping inventory up to date is now more important than ever. PLEASE, as we've all been begging you, implement a change that allows the inventory to adjust once an invoice is created. 

[Joe]

We hear you, @prestigepools. Our Product Teams are actively reviewing changes to many standard operating dynamics due to what our Sellers are asking for during this time. We really appreciate your extended patience.

We will continue to update this thread regarding new information as we have it.

[m2o144]

@prestigepools unfortunately after 2 years of waiting with no changes integrated, I've had to start using another platform to run my Net30 payments through.  I keep my client's Terms of Service in that platform and import the "paid" Invoice from Square.  By marking it "paid" in Square, my inventory is reflected accordingly-and then my actual Invoice to the client remains open in the other platform until it is paid.  I haven't yet needed to file taxes using this method but I anticipate that I will do so using my Square data as the sole "Revenue" reporting source.  it's a workaround for sure, but the only one I've found in 2 years that has kept both my inventory clean and my accounts receivable up to date.

[Joe]

Thanks for adding your workaround here, @m20144!

[ericemorga]

Adding my voice of support for this feature. It's really important to have the option to have inventory deducted at the time of creation, not simply when is paid. My customers often have our products well before they have paid their invoice, or we are setting them aside while they get around to paying. Those products can then accidentally be sold on our webstore, meaning we are selling products we don't have. This is a big issue I hope is on the forefront of development.

[Joe]

Thanks for this, @ericemorga - we appreciate you adding specific context on how this feature would help your business. 

Our Product Teams are keeping tabs on this thread in hopes to bring this feature to fruition in the near future. We will continue to share information as we know more. Thanks, again!

[FiveThreads]

Is it possible to have the system remove items on an invoice removed from inventory before it's paid? We do both invoicing and online sales, and if we create an invoice for an item but a few hours later someone tries to buy it off the web site, (and there's one left) it'll let the web site shopper buy the item and the person who hadn't paid their invoice yet (we give 24 hours) is at a loss.I'm hoping there's a way to have the system remove the item from inventory when the invoice is created (and sent) instead of after payment.

Any help appreciated!

[nika]

Hey @FiveThreads- Thanks for bringing this up! This is a feature request we're tracking here. If anything changes, we'll share more on that thread.