FR: re. overdue invoices, send notification to the user in advance of the sending to the customer
Feature Request: regarding overdue invoices, send notification to the user in advance of the sending to the customer
Hi @tranguyen
Sometimes the balance payment date needs to be revised because the order has taken more time to complete than originally forecast. In these cases, if the user overlooks any invoices, payment reminders are sent to the customer when it's actually not due. This is not good practice for obvious reasons and discourages the user from using payment reminders.
To prevent this from happening there should be an option to send notification to the user that an automated payment reminder is due to be sent the customer imminently. This will give the user the opportunity to review the situation, spot any oversights and reset the payment due date if necessary, therefore preventing the unwarranted payment reminder from being sent to the customer.
Thank you.
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