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Checkout Page Stuck on "Initializing..."

We've been using Square for years as the payment gateway for our online counselling session bookings. As of yesterday we are getting the checkout page stuck on a flashing "Initializing" before we can get to enter any card details.

 

www.atlascounselling.com.au

From the bookings page, select any available booking and proceed to checkout and there it hangs.

 

We have tried turning off most of the plugins, we've tried reconnecting to Square but all to no avail.

 

Has anyone got any ideas?

 

 

 

 

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Square Community Moderator

Hi @Atlas_Counsel,


I'm sorry to hear you're running into this issue with your Square Checkout page!

Are you able to let me know what integration you're currently using to connect Square with your site?

I'd be happy to take a closer look at this with my team once I know more.

Laurie
Community Moderator, Australia, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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