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Signing up - no CVC code

I am trying to buy the £9/month package but our charity bank card doesn't have a CVC code on the back and your interface won't proceed without it. We don't have Paypal, so how do we pay?

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Admin

Hi @fodos. Can you share a link of which package that you're looking at, exactly?

Bea_
Beta Community Manager, Square
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Admin

Hi @fodos, I'm just stepping in for Nika here. A CVV code is required for online transactions and in this particular case, there isn't a way for us to process subscription payments without a CVV code.

 

Depending on the cards you are using, CVV can be found at different places as well:

  • Visa and MasterCard security codes are usually on the back of your card, to the right of the signature panel.
  • American Express security code is four-digit long and usually appears on the front of your card, to the upper right of your account.

If the card doesn't have a CVV code, you may need to check with the bank to see if the card can be use for online payments.

 

Apology for the inconvenience caused by this!

Tra
Community Manager, Square
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Hi

Thank you for responding. I'll see if we can find another option for payment.

Thanks

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