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I have created a coupon in square online for use with gift card sales online - I have done this in the past with no issues, however today, after a few tries the code is not working and shows as invalid. Has anything changed in the past little bit? Any system issues?
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1 REPLY 1
Hi @Nailsbyleelee,
Thanks for reaching out. I am happy to assist!
Please make sure you created the code through the promotions tab:
To create a promotion:
- Go to Square Dashboard> Gift Cards > eGift Cards in Square Dashboard.
- Click Promotion > Create Code.
- Select whether you’d like to offer a dollar amount or percentage discount. If you’re offering a percentage discount, you have the option to set a maximum discount amount. For dollar amount discounts, you have the option to set a minimum load amount.
- Click Save.
To discontinue a promotion, toggle the Enable button off.
If you are still having issues please reply back with picture of error code. And what coupon code you are using.
Thank you!
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