x

Online Orders

I have just tried to order multiple items and when I got to the checkout it says that 'Online Orders are limited to 1 item' I have the add to cart selected so how can I change it so it will allow a customer to pay for multiple items at once please?

1,069 Views
Message 1 of 4
Report Inappropriate Content
1 Best Answer
Admin

Best Answer

Hi @joolzjj26, thank you for reaching out! It sounds like you may have the order quantity limit turns on and set to one item only. To change this:

1. Sign in to your Online site dashboard

2. Go to Settings > Pickup & Delivery

3. Click Advanced settings

 

ink (52).png

 

4. You can either toggle the "Set a quantity limit for pickup or delivery orders" to grey or change the amount from 1 to what you desire

 

Screenshot 2020-09-16 at 10.09.09.png

 

5. When you're done, click Save

Tra
Community Manager, Square
Have a burning question to ask in our Question of the Week? Share it with us!

View Best Answer >

1,054 Views
Message 2 of 4
Report Inappropriate Content
3 REPLIES 3
Admin

Best Answer

Hi @joolzjj26, thank you for reaching out! It sounds like you may have the order quantity limit turns on and set to one item only. To change this:

1. Sign in to your Online site dashboard

2. Go to Settings > Pickup & Delivery

3. Click Advanced settings

 

ink (52).png

 

4. You can either toggle the "Set a quantity limit for pickup or delivery orders" to grey or change the amount from 1 to what you desire

 

Screenshot 2020-09-16 at 10.09.09.png

 

5. When you're done, click Save

Tra
Community Manager, Square
Have a burning question to ask in our Question of the Week? Share it with us!
1,055 Views
Message 2 of 4
Report Inappropriate Content

Hi Tra

 

Thank you this worked a treat!

 

Juliette

1,047 Views
Message 3 of 4
Report Inappropriate Content
Admin

Glad to hear it worked Juliette! 

Tra
Community Manager, Square
Have a burning question to ask in our Question of the Week? Share it with us!
1,046 Views
Message 4 of 4
Report Inappropriate Content