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Deerdelivery
02-16-2024
07:29 PM
I issued refund and the customer still didn't received it . It is over two weeks now
I issued refund and the customer still didn't received it . It is over two weeks now
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1 REPLY 1
Hello @Deerdelivery - I see this is your first post in the Seller Community, so I'd like to officially welcome you! 🎉👏
Once the refund has been completed on Square's end it is up to the customer's bank to deposit the funds. I would contact support, so we can take a look into this and confirm it was completed. For account security, we cannot discuss those details here. If you need anything else feel free to reach out to me or any of our Seller Community moderators if we can help with anything 😊
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