- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
We received a cheque for an invoice, and the employee went to mark the invoice as paid, but she ended up hitting cash instead of cheque. I reversed the invoice, so that I could ring it in as a cheque, and now it's showing that the invoice has been refunded. But now there is no option to accept a payment for the cheque.
You would think that if a payment on an invoice was refunded that the invoice would revert to being unpaid.
How can I change this so that I can input the cheque payment?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
You'll have to create a new invoice. To make it easier, locate the invoice and duplicate it so you don't have to enter the info over again. Once the invoice is created, mark the invoice as paid by clicking the invoice to edit > More on the bottom right corner of the screen > Add Payment > Record Payment.
@weloveart
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report