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Refunds not shown on Sales Report.

We occasionally issue refunds, for various reasons. When we do our Sales Report ( end of day summary) 

The refunds are not showing nor are they deducted. But they have occurred. How can I get an accurate portrayal of the days transactions including refunds and sales?

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Square Community Moderator

Hi @StarCharters - I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏

 

To view your payments collected vs. refunds, I recommend looking over the Payment Methods report. This report will show the total of payments you collected after refunds are taken into account.


I hope this information is helpful but please do let me know if you have any additional questions.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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