I have a coffee shop and want to set up some small events. I created an item and set it as an event. When customers purchase online it works great, however when I sell an event in-person using my Square POS I can charge the price for the event but it doesn’t ask for any of the person’s details like it does online.
Is the only way to sell event items - that captures the attendees info and sends them reminders - through Square Online?
Thanks for getting back in touch via our Seller Community 👋
When checking an event on your Point of Sale, you could add a customer to the sale manually. To get started with customer management on your Square POS:
Tap the three horizontal lines in the upper right corner to navigate to the menu or the down arrow at the top of the Square Register.
Select Settings > Checkout.
Next, choose Customer Management and enable Add Customer During a Sale.
Like this, the option to add a customer to a sale would automatically pop up when you're going through the checkout process for your events. However, no reminders would be sent via the Point of Sale.
I hope this helps 🙂