Cancel upgrade

[jenb2]

Hi there, I recently upgraded to the business site but want to cancel this now and stay on my original plan, how can I do this and be refunded the upgrade fee?

[Queso]

Hey there! It looks like we've gotten that refunded for you here already. Is everything as it should be again?

[Elcessla]

I recently upgraded my starter site to a pro site, I would also like to cancel this upgrade, with a refund.  I only want a starter site. 

[Adam7]

I've reverted your site back to a Starter subscription, and refunded the charge to upgrade to Pro. You should see that back in your account in a couple business days, @Elcessla.

[emilypaints]

In an attempt to move my site from business down to pro I accidentally upgraded to a performance site. I only want a PRO plan. Please help me get this figured out.

[Queso]

Hello! The Performance plan should be refunded now. Sorry for the stress!

[#7]

I somehow upgraded to Performance while looking through ways to connect shipping services. I only saw the upgrade page 5 seconds before it reloaded and said I had been charged and had upgraded. I would like to cancel this upgrade asap and be refunded. Thank you!

[Adam7]

No problem, @cosplaymoomoo. I've refunded the charge, removed Performance/Promote, and restored your original Business subscription. Sorry for the trouble!

[PC_Gethsemane]

Hello

Can anyone please help to cancle my recent purchase free to starter and also 2 years of domain and revert my purchase amount back to me I am planning for later in next time please do the needful

[Bernadette3]

Not a problem at all @PC_Gethsemane. I've refunded the three charges for you and that will be returned to your account within the next 2-3 business days. Thanks so much!

[PC_Gethsemane]

Thanks for the help, how much time it will take to effect to my site cause it is still showing on the same

[Adam7]

The address of your site won't automatically change even though we canceled and refunded the domain and site upgrades. If you go to the Settings tab you can change it back to a free Weebly subdomain, though.

[MSita]

Hello

i also was charged for an upgrade and did not ask for that... I would like to go back to what I had before- not the business plan.   Magdasita.com. 

[jude58]

I paid for an ugrade yesterday using my credit card ....I am not very good with these things and now relise the purchase is no good for my website as I do not have a store attached to my website. I request a refund.Below are the details of the purchase.

Kind Regards

Judy Harrington

[Adam7]

No problem, Judy - I've canceled and refunded the service and reactivated your original Starter subscription. You should see that money back in your account in 2 - 3 business days.

[SKCAMPS]

Hi I would like to cancel my pro plan for my account as well. If you could cancel my plan that would be awesome thank you. 

SK Camps

[Queso]

Hello SK Camps! That's been cleared off here.

[Popsimgirl]

Hi! Recently upgraded for the domain name, but the site is refusing to give me the credit so i'd like a refund on my upgrade if possible

[Adam7]

I've canceled and refunded the charge for you, @Popsimgirl. A free domain credit is only included with one and two year plans. Sorry for the confusion!

[Torrac]

Could i Cancel my business plan and get my money back, i just want to have free plan.

[Adam7]

No problem, @Torrac. I've canceled and refunded the service for you.