Payments are not enabled for this site.

[overmyhead]

Whenever a user tried to add something to their cart it tells them, "Payments are not enabled for this site." Even though I already connected stripe to my website.

Is my website too new (Published it a day ago)? Is this normal? Is there a setting I missed during the setup?

Any advice will help. Thank you all in advance!

[Ellie_]

Hi there, @overmyhead,

Oh no! We are sorry to hear that this is happening, and we can take a look at this for you. Do you mind providing a link to your website?

Also, welcome to the Seller Community! 🥳 We are so happy to have you here. While you are here, we recommend checking out our Orientation & Etiquette. Hope this helps! 😊

[dinodogstudio]

Hi I have the same issue, I'm on the free plan with Stripe connected https://dinodogstudio.weeblysite.com/

[BernadetteA]

Hi @dinodogstudio 👋 

Stripe is not available on the free plans. You will need to upgrade to a Pro/Professional plan or higher in order to use Stripe to process payments. 

You can upgrade by clicking the Upgrade button in the top right corner of the main dashboard, or within the site editor. 

Hope this helps clear up any confusion! 

Here is a 10% off coupon code (specific to your account) that you can apply towards the upgrade: DKCZW7FUKY

[mateusfelix]

Hello @BernadetteA 

I'm having the same problem with the "Payments are not enabled for this site" message. I've set up my account yesterday and have already upgraded to the Personal plan and connected Stripe to it. On the plans table (https://www.weebly.com/checkout/plans) it says the checkout is enabled for the Personal plan. So, as I understand it, I shouldn't have to upgrade to the Professional plan to allow customers to add items to the cart, am I right?

This is my website: https://www.mateusfelix.com

If this information is not correct and the checkout is only available starting from the Professional plan, then I believe the Weebly website needs to be updated with that information.

Thank you in advance!