Cancel subscription

[Red77]

I need to cancel my website starter plan and domain name. Purchased plan for two years and need a complete refund for both years. Purchased on September 14th, so I am within the 30 day refund policy. Please advise on how to do this. Thanks

[Bernadette3]

Hi @camstone18

I apologize, but I didn't catch your edit. Are you wanting to keep the service active? 

[camstone18]

Not at the moment. Don't worry about the edit, I figured it out on my end I'll get my site set up and figure out which subscription works best for me then.

[Bernadette3]

Okay, sounds good. I had issued a refund, and will leave it processed for you. You can use the following coupon code once you are ready to upgrade back to a paid plan. 

6G1WR56N4C

[MaryEDonato]

I can’t find where to cancel my subscription. I got charged over $300 and I am no longer able to pay this.

[Adam7]

Hi, @MaryEDonato. It looks like our support team took care of that for you. Let me know if you have any questions!