How Can I Go Back to a Standard Account from an Education Account?

[tjames]

Hi, I'm trying to change my account back to a Standard Account from an Education Account? How should I go about doing that?.. The email for my account is [personal info redacted]

[GVC1]

I have the same question. I have not found any direct path that allows me to change my services, just cancel them. It's very frustrating and I may have more time on my hands these days, but I dont want to spend it following dead ends.

[Adam7]

Thanks for posting, @GVC. Did you want to downgrade to a lower level plan? To do that, we can remove your current plan and credit your account for any time remaining which you can use to upgrade to the plan you want. It looks like you just upgraded, though, so we can actually just refund the charge instead. Let us know which you'd prefer!

[Adam7]

Thanks for your post, @tjames. I've converted your account to a standard account for you. Feel free to post again if you have any questions.

[Mrs_Steele-SSW]

I have a standard account now?

[Adam7]

Not a problem, @Mrs_Steele-SSW - I've converted your account to a standard account for you.

[tjames]

@Adam Thank you!!

[BobbieF]

I also need my account changed back to a standard account.  Thank you. 

[Adam7]

Thanks for posting, @BobbieF. It looks like our support team was able to take care of that for you.