x

Login Loop, Redirect Issue

Every time I go to the login page and enter my email and password, I'm re-directed to the weebly start page instead of my dashboard for about 2 seconds. Then the website sends me back to the login page.

So basically I'm stuck in an endless loop and can't acces my account.

I already tried clearing my cache an using several browsers without succes.

I created this account just to post my question. I also wrote to customer support but did not get a reply.

Does anyone know a solution to this?

I need to acces my account and this is really annoying.

1,178 Views
Message 1 of 5
Report
4 REPLIES 4
Square

Hi, @Hansderzocker. What is the address of a website in the account you want to log into?

1,151 Views
Message 6 of 5
Report

Hi, Adam.

the 2 Domains I bought through the account I want to log in:

compareiteasy.de

compareiteasy.com

I haven't actually put my website online yet.

1,130 Views
Message 6 of 5
Report
Square

Hi @Hansderzocker I apologize, but it looks like the account was closed due to a violation of our terms of service. The services were automatically cancelled and refunded back to your account. You should receive the funds within 3-5 business days. 

1,094 Views
Message 6 of 5
Report

In that case it would be kind of helpful to get an Email that tells you what happened and why instead of being endlessly redirected.

Spectacular customer Service.

1,090 Views
Message 6 of 5
Report