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File upload in contact form unable to open

Hi everyone,

I have a contact form in my back office for my event leaders to upload an excel spreadsheet of attendees.  I use the upload file function on other forms and it works perfectly, particularly for JPEG.

For some reason, this isn't working on my new form. I have deleted the element and then added it again and still no luck.  They are small files too so not too big for element size.  It is  in the editor, on the form entries dashboard and on the emails I receive.

If anyone has any ideas I would be very appreciative.

TIA 

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