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Hey @PattyV!
It's possible that no one has opened or clicked through, although I'm surprised that you didn't get some:
https://hc.weebly.com/hc/en-us/articles/216693618-Understanding-Your-Open-Rate
https://hc.weebly.com/hc/en-us/articles/217259667-Understanding-Your-Click-Rate
Can you submit a ticket to our support team so they can take a closer look?
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I am having the same problem. I sent an email on the 16th, and nothing is being tracked however I know my readers have opened the email because they are engaging me about it.
Can you look into this bug?
Thank you
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Same thing happened again on my second email I sent out last night. Results aren't showing up on insights.
Please fix this bug.
Patty Virginia
EmbellishMePattyV
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Sorry for the trouble guys, our Engineering team is investigating. Thanks for your patience!
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I wasn't the only person who had this problem. Looks like the problem is correct.
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