Sorry, your account is not eligible to use Promote quite yet!

[tungnguyen]

I've already paid performance plan for 1 month and when go to promote.weebly.com, I received this notice "Sorry, your account is not eligible to use Promote quite yet!"

Can you help me?

[Queso]

Hello, and welcome! Sorry for the confusion. You'll want to get in touch with our support team for that, as they'll be able to go into detail on the account and what we can do to clear things up!

[tungnguyen]

Thank you for your reply and how can I get in touch with your support team? I'm newbie, so I need your help so much!

[Adam7]

Not a problem, @tungnguyen. You can contact our support team via live chat and email here:

http://hc.weebly.com/hc/en-us/requests/new