x

Unabel to access all the sites in my weebly account

Hello, I was forced to merge my weebly account with ten websites and I can now only access one of them.  I have three live websites linked to my own domains

www.javierfarrugia.com

www.uñasperfectas.com

www.cintura.eu

None of which I can access since the forced merger with square.

I do not know my new billing options or prices either, will weebly continue to charge me my special fee for being an old custumer, what will be the price for keeping my sites in square? Really there is not enough information on any of these topics.

Not a happy customer so far.

166 Views
Message 1 of 3
Report
2 REPLIES 2
Square Community Moderator

Thanks for reaching out, javierfarrugia

 

I believe you are running into this issue because you have websites in your account where your are a contributor/editor for. A support rep can request to have the advanced support team fix the account from the backend for you. 

 

Have you tried contacting the team? Can you confirm if you have access to the original Weebly support center

155 Views
Message 2 of 3
Report

Thanks for the reply, Bernadettea, the original Weebly support center is not replying and I have now contacted the square team, let's hope somebody can help me get access back to my websites.  

118 Views
Message 3 of 3
Report