So a few months back I saw a post here on the message board for theServices that Back Us Small Business Grant Program. I clicked through and thought what the he...
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Hey beauty professionals! ✨ Have you ever had a client ask for a look that you knew wouldn't work for them? Did you decide to break the news to them or give th...
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Hi Beauty & Wellness folks! Do you have a portfolio or online gallery? Share a link or an image with us to show off your best work!🙌
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Group Hub Activity
Let me start by saying I love Square and I spend a lot of time defending the fees associated with this service but I finally have a frustration to voice. With the new appointments levels you added the automated contract to the premium level. As a consultant for the spa industry who has converted approximately 80 solo practitioners back to Square from your competitors in the last 60 days I’m frustrated to see the contract feature added to the premium level. And it’s causing me HUGE pushback from my clients who I sold on converting because of the lower costs of overhead. As solo practitioners we have a high need to protect our income so I have the created a contract that includes a CCA with spa policies to auto send to every appointment to ensure we have proof that clients acknowledge spa policies. Which you require to defend chargeback requests. That single feature now costs $40/month. As solo practitioners we don’t need the teams features and I have justified and quantified the $29/month for no-show protection but $69 for access to one of the most important pieces that YOU require to protect our income is a bit excessive seeing as the other features in that subscription level are centered around teams/employee tools which do not apply to solo business owner/operators. Is there any possibility for Square to reconsider adding the contract feature to the professional level? $40 plus marketing, plus SMS, plus plus plus actually borderlines on making you less of a benefit than your competitors in the spa industry and one of the greatest selling points for square has been up until these recent changes to appointments levels the easiest way to convert my clients while safeguarding revenue during a pandemic. The spa industry did not receive any of the cost cutting benefits that the restaurant industry did but we took a bigger hit as we were forced to actually close and many are still facing closures. This change feels like a huge hit as it compounds with record breaking supply increases. I would greatly urge Square to reconsider adding the contract feature to the professional level instead of the premium level. As I truly believe this is going to cause both my Business and yours to take a great loss. thank you for your consideration.
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New to the group and excited to see new ideas and share some of my own! As a salon, do you have any interest in CBD Beauty products or get much feedback from products you do sell or use that have CBD in them? I own a small CBD business and have found alot of people who have tried CBD say "CBD doesn't work". How do I educate others about the importance of purity, extraction and making sure they are checking products have a certificate of authentication to prove what they are getting is actually quality CBD?
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Hey beauty and wellness sellers!
The content team at Square recently published an article with 16 Spa promotion ideas and I wanted to share them with you. These ideas range from must-do basics and advanced promotion ideas for any business running in the digital era we live in.
Here is the list in short, but read the full article for details on each item.
Audit your website (do you use Square Online?)
Offer online appointment booking
Launch a Google business profile
Use social media
Reward loyal customers via a loyalty program
Set up a referral system
Use personalized email campaigns (did you know Square offers this?)
Use text message marketing
Offer a yearly membership
Use video marketing
Partner with other businesses in your area
Offer gift certificates
New service/client promotions
Provide seasonal offers
Provide holiday promotions
Offer special spa packages
Have you tried any of these? Let the Community know by replying to this thread
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My area of wellness is Mental Health Counseling. I felt this group is fitting to be a part of since good mental health is equivalent to inner beauty and happiness. Would love to contribute to and hear from others on the group
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Hi Beauty & Wellness folks! Do you have a portfolio or online gallery? Share a link or an image with us to show off your best work! 🙌
... View more

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