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I recently had a customer request that I change the look of the "Positive" and "Negative" feedback icons so that they would be easier to distinguish between. Is there a way for the merchant to change the looks of these icons on digital receipts?
Possible suggestions:
- Background color - "Smiley" could be green & "Frowny" could be red.
- Replace "Smiley" & "Frowny" faces to "Pos" & "Neg" or "+" & "-".
- Invert current icons to black background and white icons.
- Change the placement or distance between icons with "Positive"/"Negative" above or next to each icon respectively.
Thank you for your consideration on this matter. I would like to make it easier for all my customers to let me know how I am doing and how I can make their experience a better one.
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@ScottsComputers - Welcome to the Seller Community, and kudos on your first post! 👏 As for your request, this isn't currently a customization that we offer. While I can't speak to whether this is something we may offer in the future, I'm more than happy to share your feedback with our product liaison team! You can also read up on more details about the feature request process in the Seller Community here. Hope this helps!
Sean
he/him/his
Product Manager | Square, Inc.
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