Why is it we cannot turn off the feature by which Square automatically sends a receipt to a customer if there is an email associated with their credit card?
We own two small chocolate shops around Madison, WI and this "feature" causes huge headaches for us. I have fielded calls, emails, and numerous complaints from customers who bought a gift for their spouse/significant other, and when they made the purchase on their joint account, a receipt was automatically sent to their spouse/significant other, ruining the surprise of the gift and telling the person exactly what their gift is.
I have complained to Square and requested a setting by which you can say "Always prompt for receipt" but I find it unlikely they will make the change based solely on my request. If you think this is an issue, please chime-in. Have you had problems with this? How hae you addressed them? Have you figured out any workarounds (beyond using a different card/cash/check)? Do you have any other thoughts? Would you like Square to add this capability to turn the feature off? Please let your voice be heard!
