x

why can't i take offline debit card payments on square terminal

We use our Square terminal for more offline than online sales.  It is frustrating that the terminal won't accept debit cards in offline mode. Is there any way around this?  If not, is Square going to change to allow it?

 

114 Views
Message 1 of 2
Report
1 REPLY 1
Square Community Moderator

Hello @RotaryYEGWest

 

At this time, Offline payments are limited due to network requirements on Debit Cards that use Chip or Chip+Pin as we aren't able to store this information locally. Our team is actively looking for ways to improve this. 

 

Thank you for your patience and for sharing your interest in this feature. I recommend you submit a Feature Request here. This will help our product team get visibility and track other Sellers with similar interest in your request. 

 

Important: When submitting a request, make sure to include the desired feature, and provide the details of how this feature will help your business succeed (how would you use it and what you expect from it).

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
110 Views
Message 2 of 2
Report