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The square reader will flash 4 green lights and then flash the 4 orange lights when I try to pair it with my phone. My Bluetooth is not finding the square reader, This is frustrating because I just took a payment this morning and in the evening it all of a sudden canโt be found on the bluetooth
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I have same issue, and I try to plug in magstripe, it doesn't work too. I try to reopen my iphone, reopen card reader even hold button for 20 sec restart , and my card reader is fully change, i use different phone to find this card reader, it just doesn't show up. please help me out
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Hey @stevenW-
Thanks for posting in the Seller Community, and really sorry to hear about these hardware issues you've been experiencing.
Are other Bluetooth devices showing up on your device? I would try doing a hard reset on the reader, and then taking a look at these troubleshooting steps.
If those don't work, please don't hesitate to give our Support Team a call so we can make this right.
Seller Community & Super Seller Program Manager | Square, Inc.
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