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Ok so I just upgraded to the machine terminal
I use to have the card reader / that wouls
cash out my clients and they would turn light blue after it was done...
now using the machine I can’t cash them out on the app there is no option for it???
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Hello @Sstovin88
Thank you for posting in the Seller Community. Welcome.
To make sure I'm understanding, what do you mean by "cash out" on the app? Are you referring to completing a transaction?
Please let me know by replying in this thread. I'll keep an eye out for your response.
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Yes, finishing or closing it out. I know either way all the transactions are on the terminal for records but I just thought it was weird it doesn’t connect to the app when closing it all out with each client
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All transactions taken on your terminal will appear and sync with your daily transaction report that can be accessed from your online dashboard.
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@Sstovin88 and @rickypont You will need to mark a payout to your cash drawer before you close it. If you've already closed it you will need to open a new cash drawer to mark the pay out. You should see this under Reports > Cash Drawer.
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Thank you for taking the time to share your experience on the topic @jennifers. Let us know if you have questions or a feature request we could help with.
P.S. Welcome to the Seller Community ✨
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