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add bank account still not appear even button already clicked

Hello

 

after applied squareup account and want to start receive payments, so before receive i decide to set up bank account first, but strange at here, add bank account option still doesnt appear in long time and webpage keep appear something like want to take off for showing but the content of the purpose still not showing, i'm using chrome, this is still happening at android browser and desktop too 

 

screenshot: https://ibb.co/bgfS4L1

 

 

Thank You

Message 1 of 7
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6 REPLIES 6
Admin

Hey @arcorp98,

 

Thanks for reaching out!

 

Can I confirm what country you're in? At the moment Square is able to provide payment services for businesses in the US, Canada, Australia, Japan, UK, Ireland and France.

 

If you're in another country we still make out Point of Sale app available to help you manage your business, however card payment facilities won't be available.

Seamus
Community Manager, Australia, Square
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Message 2 of 7
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I’m from indonesia, at the next we want to add additional payment method beside debit card with our own e wallet, so maybe there has additional option for that?

 

 

 

Thank You

Message 3 of 7
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Hey @arcorp98,

 

Card payments are not currently supported by Square in Indonesia so this isn't possible at the moment I'm afraid.

 

Sorry we can't be of more help here! You'll need to look into locally available options if you'd like to process card payments or other forms of electronic payments.

Seamus
Community Manager, Australia, Square
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Message 4 of 7
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okay, no problem if we don't add credit card as a deposit method at here, but i'm sure there is has one of other alternative payment method can be used in squareup for us as a indonesians?

 

 

but more concern here, why i cant access link bank account here? even already use 2 different browsers, i think the problem here is not at browser? (screenshot: https://ibb.co/pn5jgW4)

 

Message 5 of 7
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any guide or explaination for add bank account error? screen are keeps loading and still doesnt show a response,   already try 3 different browsers  at before and still got same result

 

ss: https://ibb.co/pn5jgW4

 

 

 

Thank You

Message 6 of 7
109 Views

Hi @arcorp98 - Thanks for stopping by The Community. 

 

The screenshot that you shared will be helpful in getting this promptly resolved by our engineers. 

What we are doing now for you, is escalating this issue so that the issue can be identified and resolved. Feel free to reach out to us in a private message if you'd like to dig further into this issue. 

Ria
Community Moderator, Square
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Message 7 of 7
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