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Huss2808
04-09-2019
06:39 AM
I see ‘reader not ready’ error message after connecting it with my iphone
Hey I have just purchased square and after pairing it displays ‘pairing failed-reader not ready’
I have tried several times to make it work.
I tried resetting the device
Logging in and out again and again
Restarting my phone
but nothing seems to be working properly.
kindly help me as it is very frustrating.
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1 REPLY 1
Hi @Huss2808,
Thanks for getting in touch. The "Reader Not Reader" error may be one of a number of issues. It's possible that your account has not yet been approved for card processing, or you may be using a non-compatible mobile device.
The best place to get further help for this issue would be to call our support team on 1800 760 137 so they can take a better look into your account status and operating environment 👍
Seamus
Square, Australia
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Square, Australia
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