Hi Sellers! ๐
We never want you to miss a sale, even if your internet connection is unavailable. Now, you can opt-in to accept chip, tap and swipe payments, Apple Pay, and Google Pay in Offline Mode for when you do not have internet connectivity! This feature previously launched on Square Terminal and is now available on Square Register as well!
In Offline Mode, your Square Register captures credit card information while connectivity is interrupted and approves payments without any verification. Once connectivity is restored, the transaction is sent to the issuer for an online authorization.
Note: Offline Mode is not supported for INTERAC debit payments.
To enable Offline Mode:
- From the navigation bar at the bottom of your Square Register screen, tap More.
- Tap Settings > Checkout > Offline Mode.
- Toggle Allow Offline Mode to on.
- Review the information and then tap Allow Offline Mode.
Please Note!
- By enabling Offline Mode, you (the seller) are responsible for any expired, declined, or disputed payments accepted while offline. Square is unable to provide customer contact information for payments declined while offline.
- You must reconnect to the internet within 24 hours after taking an offline payment to upload any offline transactions. Offline payments are processed automatically when your device regains connectivity, and will expire if not processed within 24 hours.
- Offline Mode is not supported for INTERAC debit payments. Any offline transaction attempted with an INTERAC debit card will auto decline upon regaining connectivity.
Let us know how this feature will benefit you in the comments! Do you ever operate remotely or anywhere WiFi connectivity is poor? We want to hear from you!
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