x
aablaisdell

CBD Oils and Balms - Ok with Square?

I'm in a professional forum where we are discussing whether our Square accounts will be terminated for retailing commercially available CBD products such as the balms from CBDclinic.co or ingestible oils such as https://realscientifichempoil.com/ . 

 

To my knowledge these products contain no THC which is the psychoactive compound in cannabis, and are therefore legal. Can you please advise us on the matter?

Message 1 of 64
13,153 Views
1 Verified Answer
Verified Answer

Re: Join the Beta Program for Square Point of Sale

@cbd-arrival and @SnapdragonHemp

 

Thanks for taking the time to reach out to us here on the Community regarding the sale of cannabidiol (CBD).

We are currently working with a small number of Sellers via an invite-only trial program to support the sale of some CBD products. Our program is full, but we'll be sure to share further updates here in the Seller Community as they become available.

1 Best Answer

Accepted Solutions
Admin

Re: Join the Beta Program for Square Point of Sale

Best Answer

@cbd-arrival and @SnapdragonHemp

 

Thanks for taking the time to reach out to us here on the Community regarding the sale of cannabidiol (CBD).

We are currently working with a small number of Sellers via an invite-only trial program to support the sale of some CBD products. Our program is full, but we'll be sure to share further updates here in the Seller Community as they become available.

Message 54 of 64
3,456 Views
63 REPLIES 63
Admin

Re: CBD Oils and Balms - Ok with Square?

Thanks for your post @aablaisdell, great question!

 

I'm just going to check in with our Compliance team about this and I'll post an update here as soon as I can. Thanks for your patience! 

Message 2 of 64
13,139 Views
Highlighted
Admin

Re: CBD Oils and Balms - Ok with Square?

Hello again!


I asked our team about this and they confirmed that we are unable to support these kinds of products.

 

While these items may be legal, we are obligated by our agreements with the card networks and other financial institutions that limit our ability to support your business.

 

I really appreciate that you took the time to check this with us! If you have questions about your account specifically let me know and our Compliance team will be happy to reach out to you directly.

Message 3 of 64
14,899 Views
aablaisdell

Re: CBD Oils and Balms - Ok with Square?

Thank you, I'll let my colleagues know.

Message 4 of 64
13,120 Views
Stvnsnwdy

Re: CBD Oils and Balms - Ok with Square?

I also would like to use your company for my CBD store. Is their something in the works with the financial institutions to allow sales transactions? 

Message 5 of 64
12,956 Views
Admin

Re: CBD Oils and Balms - Ok with Square?

Thank you for checking in, @Stvnsnwdy. We surfaced your post with our Compliance Team and we’re unable to support CBD sales at this time. Unfortunately, we’re unable to comment on any future plans for Square’s Payment Terms. Appreciate your understanding—we'll certainly announce any updates as they become available.

Message 6 of 64
12,920 Views
badgervapes

Re: CBD Oils and Balms - Ok with Square?

Can we limit the sale of CBD products to cash only transactions when using the Square point of sale system?

Message 7 of 64
12,814 Views
Admin

Re: CBD Oils and Balms - Ok with Square?

Hi @badgervapes, thanks for the post. To answer your question, no, we cannot support the sale of products that violate our terms of service, and that would include using Square Point of Sale to manage cash-only transactions for these products. We appreciate that you took the time to check in with us.

Message 8 of 64
12,772 Views
vistasign

Re: CBD Oils and Balms - Ok with Square?

any update one the cbd now that it is mainstream and supported by several other cc providers? it is the end of 2018 and even amazon supports it.

Message 9 of 64
9,809 Views
Admin

Re: CBD Oils and Balms - Ok with Square?

Hey @vistasign, thanks for weighing in with that information. I went to check for any updates, but there isn't anything that I can access and share out right now. We will definitely circle back to this post as soon as any developments come through.

Message 10 of 64
9,714 Views