Can I edit an invoice once it's been sent out?

[BobK808]

[The title of this thread has been edited from the original: I forgot to add square's fee in sending out an invoice through Square. How do I rectify this?]

I consider myself a new to Square because I only use their service about 3 times a year, and I usually have to reacquaint myself with Square to remember how to invoice my clients. Recently I forgot to add Square's fee in sending out an invoice. It's a first time client and I have always added Square's fee to my invoices so that I am paid the full amount of my original invoice after Square deducts their fee. Should I simply go through Square and bill the client again just for Square's fee. I realize I would have to calculate what that amount is because Square would add their fee to my second invoice also.

[Shearpower247]

If the invoice hasnt been paid I would cancel it and create a new one to send that includes the fees you want to add.

[Alex_]

@BobK808

Hi there! Thanks for reaching out.

As @Shearpower247 mentioned, I would cancel the invoice and send a new one with the correct and intended amount. We currently do not have a way to edit an invoice after it has been sent. 

Please let me know if you have any other questions by replying to this thread. 

[Snowball]

Suddenly, I am not able to cancel or modify (update charges) on invoices already sent. The option to do this was under "more" previously, but that is now missing.

[JustinC]

Once it's sent, it cannot be edited. Cancel the current invoice and resend it with the proper edits. 

Are you trying to edit a recurring series? If so, any edits will be applied for future invoices in that series. 

@Snowball

[Lenny1]

Resend proper information for open dispute 

[Lenny1]

Sent wrong supportive invoice to dispute an open claim

[ashc]

Hi @Lenny1,

The Seller Community is intended for Point of Sale seller to seller conversations.

I'm not sure what you're referring to above but it sounds like you're trying to contact the direct Support team for a question about a dispute.