How do I delete/deactivate my Online Store but still use Square?

[GoodHope]

I want to deactivate my online store but still keep using square to run charges on my phone. How do I do this?

[coppercup]

There is no "unpublish" under my Settings > General as outlined in the previous comments. How on earth do I get rid of this thing? 

[Alex_]

Hi @coppercup,

Happy to look into this for you. Did you originally have the old Square Online Store and then migrated over to Weebly? Or did you always have the Weebly platform from the beginning?

Please let me know by replying in this thread. I'll keep an eye out for your response.

[CleanGanymede]

I've determined that I don't like how Weebly handles things over how just Square does and I want to disconnect them and now I can't figure it out. How do I disconnect the two and no longer use Weebly?

[ashc]

Hey @CleanGanymede and sorry to hear about the bad experience.

I moved your post to an existing thread on how to un-publish your store above.

@JustinC answered this with his best answer.

[JJohnson]

I would like to delete one of my stores, not the other, so I do NOT want to deactivate my account.  When I right click on the site and select delete site it gives me an error that I cannot delete it.  It is not published yet.  Do I need to publish it to delete it?

[JustinC]

@JJohnson

There isn't a way to delete your Online Store. The best solution is to keep it unpublished. 

[j_wolfe]

Ever since they changed over to the new website, I now have two “sites”, one of which I want to delete so I only have one active site. I unpublished the one I don’t want but I want to completely delete it. It’s too confusing and making editing and order management difficult. 

[JustinC]

Someone else asked a similar question that I answered on this thread. I merged you so you can take a look.

@j_wolfe

[MsAMann]

I'm moving my domain back to Host Gator and I was told that Weebly needed to close my account so that they can pick it up... so that I can rebuilt the site in weebly once the domain is moved.

[Cashato]

Help. Can't figure out how to cancel my Square web store?

Any Help would be appreciated:)))

[nika]

@Cashato Check JustinC's answer on this thread that I merged your question to!

[Eleasah]

I want to keep my square POS account, but I want to permanently delete the weebly website

[Valentina]

I've moved your post over to this thread where @JustinC laid out your next steps, @Eleasah. Be sure to let us know if you have questions about this!

[baker_wilson]

I'm trying to delete a site with a plan but it's not allowed. It says to contact customer support but that seems to be an impossible task. What's the way to get permission to do this?

[ashc]

Heya @baker_wilson,

You can contact our direct CS team here.

[BLC14]

i want to delete this old accunt so i can start a new one 

[isabelle]

Here are the instructions on how to deactivate your Square account @BLC14.

What is the issue you're running into when trying to do so? Let me know ✨👩🏼‍💻

[BLC14]

Listen my old square i had issues completeing the set up i really want to use Square with my new business 

[Outlaw]

My account settings say my subscription is not active.  Yet I was just charged a monthly fee.  I do not wish to keep paying for a service I am not using but I cannot find how to stop you guys from taking my money every month.  I do not need a weebly site, only my square pos system.

[Kassi_]

Hey @Outlaw - 

Thank you for reaching out in the Community & welcome. 

I would recommend contacting our CS Team directly, so they can look deeper into this. 

They will be able to look at all active subscriptions and see where that charge is coming from and see where the issue is coming from. 

Please let me know if you have any other questions. 

[Alane2021]

I have a domain with GoDaddy. Please cancel the transfer to Square online.