How to cancel Square marketing subscription?

[bschweder]

How do I cancel my Square marketing subscription? I don't use it enough to warrant the monthly fee.

[afornof7]

Hello! if i begin using square marketing and i decide i do not like it is there a way to cancel or turn off the option of using it? Or is it something once i sign up i will always have to use it and pay for it?

[puka]

Hey @afornof7!

I've merged your post with a thread on the same topic. Chad's answer above contains information on how to cancel your Marketing subscription if you decide that you no longer want to use the feature. 👍

[pplilliemae]

This reply created from merging an existing thread: "cancel campaign" The author has been notified via email.

HI. I did a trial for the "campaign" service and need to cancel it before i am charged- how do I do that? I can't find anywhere to cancel the service.

[kneadsmassage]

I'm closed for 2 months already why do I get charged if I'm not running any campaign? Im in TEXAS and Under Executive Order GA-18, Some services are non-essential these include “bars, gyms, public swimming pools, interactive amusement venues such as bowling alleys and video arcades, massage establishments, tattoo studios, piercing studios, or cosmetology salons.”  Id. at 4.  GA-18 prohibits people from “visiting” these businesses.

How can I cancel all services with Square? 

Best regards...

[ashc]

Hi @kneadsmassage,

I moved your post to an existing thread about how to cancel your Marketing subscription.

Check out the Best Answer for more details. 

[Tiffany1]

Hi I signed up to do the texting marketing program and I’d like to cancel it.

[ashc]

Hi @Tiffany1,

I moved your post to a thread where this question has been answered already.

Check out the Best Answer above for details. 

In the future, don't hesitate to search your question first here or on the Support Center for your quickest answer too before making a new thread. The Seller Community is intended for seller to seller conversations and we do not have access to your account here.

[TandemTheraphy]

My dashboard won't let me cancel the service, every time we click on it it starts over! 

[Kassi_]

Welcome to the Community, @TandemTheraphy - 

To confirm, are you using Chrome as your internet browser when you try to do this. Also, make sure you're doing this from a computer. 

If you're still seeing this roundabout when trying to cancel, I would recommend contacting our CS Team directly. They can help you get this canceled. 

Thank you!