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I had a server show me that they can pop open the cash register by opening a a new table... order nothing... and hit charge and it pops open the cash drawer, but it leaves a time stamp of the table number and "No Sale" on the list of transactions.
Why are they allowed to open the cash drawer this way?
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Employee Management
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Are you using employee management? If you're not the system defaults to 100% availablity to everyone on the register.
If you are using employee management, it sounds like there's a setting not quite correct in your employee permissions.
On your dashboard, go to Employees->Permissions. Look for the job code you've set up for your team, and uncheck where it says "Manage and Open Drawers."
Golden Pine Coffee Roasters
Colorado Springs, CO, USA
Super Seller: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.
Happy Selling!
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Are you using employee management? If you're not the system defaults to 100% availablity to everyone on the register.
If you are using employee management, it sounds like there's a setting not quite correct in your employee permissions.
On your dashboard, go to Employees->Permissions. Look for the job code you've set up for your team, and uncheck where it says "Manage and Open Drawers."
Golden Pine Coffee Roasters
Colorado Springs, CO, USA
Super Seller: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.
Happy Selling!
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Following those steps will the employees be allowed to start and end a drawer for their shift?
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@Pattipopcorn The roles and permissions won't impact their ability to start and end a cash drawer session within the Cash Drawer Management feature.
This would only restrict the ability to open the Cash Drawer itself.
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