x
Beta Member

Square Text Messaging vs. Email = SMS Works

I've been testing this for several months and have found that your ability to text message customers is MIND BLOWING.  We've generated $10's of thousands of dollars in revenue.  I put together a video for the seller community here: https://youtu.be/F9b9wiJEt8Y  Don't forget to subscribe or ask me anything.  Video:  https://youtu.be/F9b9wiJEt8Y 

 

Screen Shot 2020-12-28 at 6.56.40 PM.png

Message 1 of 5
2,423 Views
1 Best Answer

Best Answer

This was SUPER helpful! 

View Best Answer >

Message 2 of 5
1,697 Views
4 REPLIES 4

Best Answer

This was SUPER helpful! 

View Best Answer >

Message 2 of 5
1,698 Views

Great video. We've been on the fence. I wonder if you could do an update video, since this was back in December. Has anything changed for better or worse?

Message 3 of 5
1,533 Views

Hello.  Thank you for the insight.  When a message goes out does it say the business name and phone number or Square or what ?  I personally hesitate to open messages from unknowns when they are not in my contacts.

thanks

lois

Message 4 of 5
1,456 Views
Admin

Hey @CannedFresh

 

Thanks for your reply.

 

It depends on whether you customize the text message or not. Generically, this is what it looks like:

 

 

You can see here it says the name of their business, my name and the details of the appointments. Looks like the business owner choose not to have their business phone number in the text.

 

Let me know if you have any questions about this! 👩🏼‍💻

Isabelle she/her

Seller Community Manager, Square

Learn about the Super Seller program!
Message 5 of 5
1,194 Views