I've been testing this for several months and have found that your ability to text message customers is MIND BLOWING. We've generated $10's of thousands of dollars in revenue. I put together a video for the seller community here: https://youtu.be/F9b9wiJEt8Y Don't forget to subscribe or ask me anything. Video: https://youtu.be/F9b9wiJEt8Y
Hello. Thank you for the insight. When a message goes out does it say the business name and phone number or Square or what ? I personally hesitate to open messages from unknowns when they are not in my contacts.
Thanks for your reply.
It depends on whether you customize the text message or not. Generically, this is what it looks like:
You can see here it says the name of their business, my name and the details of the appointments. Looks like the business owner choose not to have their business phone number in the text.
Let me know if you have any questions about this! ✨👩🏼💻
Seller Community Manager, Square