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Sole2soul
01-14-2020
11:13 AM
When someone redeems their gift card ami supposed to clear the balance?
I am wondering what to do when someone uses their gift card. Do I clear the balance or leave it?
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3 REPLIES 3
Hey @Sole2soul - When a Square Gift Card is used, the balance automatically depletes so there's no need to clear it manually. Just leave it!
I hope this helps!
Justin
Community Moderator, Square
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Community Moderator, Square
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Thanks Justin,
Thats what I have been doing but just wanted to confirm. Thanks for getting back to me.
Best,
Sue
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@Sole2soul - No worries! Glad you asked 🙂
Justin
Community Moderator, Square
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Community Moderator, Square
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