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Issues with Coupon Codes not applying at Checkout

I have made several coupon codes to try. I have made QR codes and links which take me to the website but do not take the discount off at check out. Please help

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Square Community Moderator

Hi @HDTL,

We're just catching up on a few posts that slipped past us - So sorry for the wait in getting back to you!

If you still require assistance with this, please let me know in your reply and I'll be happy to take a closer look with you.

In future, if you have a pressing issue, you can reach out to our Support Team for further assistance at 1800 760 137 (Mon - Fri, 9 am - 5 pm Melbourne time), or contact us via online chat or email. See the below steps.

 

1. Sign in to your Square account

2. Head to our contact page https://squ.re/3AWfZs2

3. Go to "Other", then "I don't see my issue"

4. Click "Message us", "Email us" or "Call Us"

 

Or, if you see the new chatbot help flow, type โ€œsupportโ€ to bring up a list of contact methods.

Laurie
Community Moderator, Australia, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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