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Feature Request: Set up specific date and time selection for Square Online orders (Pre-orders)

Verified Answer

Feature Request: Set up specific date and time selection for Square Online orders (Pre-orders)

The title of this post has been edited from the original: How to set up date and time selection for Square Online orders

Hi,

 

We quickly built a Square/Weebly Online Store this week so that people could place contactless/curbside orders for our gelato shop. It's working great and I love that the tickets print out when it's time to make the order.

 

We are also implementing a local delivery service where people can preorder with us and we'll deliver it on Friday night. Right now we're doing it by email to take their item order and we respond back with a Square Invoice to capture payment. Has anyone successfully found a way to do local delivery with the Online Store platform?

 

It would be awesome if besides Pickup or Shipping, merchants could toggle on a Local Delivery button and the merchant could set a few options, such as "Delivery on Friday night, 4-7pm," "Delivery on Saturday afternoon, 12-6pm." Maybe with an option to assign a fee, but that's less important during this emergency response.

 

Thank you and be safe.

3 Verified Answers
Verified Answer

Re: Feature Request: Set up specific date and time selection for Square Online orders (Pre-orders)

@lonestar31 @MCTMN 

We are currently testing Batch Processing in our Beta Community, which may help you out. This is another update to allowing pre-orders on your online store.  We'd love for you to join in the test and provide feedback.

 

To get started:

Please join our Square Online testing group.
Once accepted there are instructions in the group of how to get started in the test.

Verified Answer

Re: Feature request: Pre-Order Handling

Hi all! Thank you for jumping into. your thread for pre-orders and more customizable delivery/pick up options. We're excited that this feature is now moving into Beta testing, and we'd love to have you check it out.

 

Please take a few minutes to ready our Beta Recruiting post- and make sure you're a fit. We're looking to get his launched in the next few days. Also if you've replied to this thread, we will be sending you information on this test via DM as well.

Verified Answer

Feature Request: Set up specific date and time selection for Square Online orders (Pre-orders)

The title of this post has been edited from the original: How to set up date and time selection for Square Online orders

Hi,

 

We quickly built a Square/Weebly Online Store this week so that people could place contactless/curbside orders for our gelato shop. It's working great and I love that the tickets print out when it's time to make the order.

 

We are also implementing a local delivery service where people can preorder with us and we'll deliver it on Friday night. Right now we're doing it by email to take their item order and we respond back with a Square Invoice to capture payment. Has anyone successfully found a way to do local delivery with the Online Store platform?

 

It would be awesome if besides Pickup or Shipping, merchants could toggle on a Local Delivery button and the merchant could set a few options, such as "Delivery on Friday night, 4-7pm," "Delivery on Saturday afternoon, 12-6pm." Maybe with an option to assign a fee, but that's less important during this emergency response.

 

Thank you and be safe.

333 Comments

I'm confused... @kellyj posted on 5-13-21 that this feature was going into Beta Testing... curious as to why we're treating this as a new request?

 

I requested this same feature back on 4-28-20

https://www.sellercommunity.com/t5/Read-only-archive-Square-Online/Feature-Request-Set-up-specific-d...

 

The response back then - almost two years ago from @ashc (apparently no longer with Square):

I checked in with the Weebly folks and they said as of right now this would be a feature request.

So I've passed it along to their team for future improvements!

 

So can we please not pretend this is something new?  This is a CORE FEATURE to eCommerce. 

 

Given that this is two years old and we have conflicting answers and various commitments to add this core feature, can we get a realistic time frame as to when this will be enabled?

I am offering picnic services. How do I allow the customer to request their own date of the picnic like a prepopulated calendar?

Beta Member

They can request their own date and time, however it may not be when you are available to fill the order. We have been trying to get this feature for years. I own a bakery and holidays can be especially crazy so I'd like to have all the items ordered under the category "holiday orders" only be available for pick up on 12/22 from 9-1 for example. However, currently the customers can choose or not choose and get the default of three days for special orders. It's been a mess and something that I'd love to see improved. So likely you will need to allow them to pick up during your open hours but you could default a timeframe like 48 hours advanced.