Feature Request: Allow customers to look up their Square Gift Card Balance
I am wondering if there is any way for our customers to lookup their gift card balance other than contacting the merchant directly?
The title of this post has been edited from the original: Is there a way for the customer to search the balance of their gift card other than contacting me?
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Posted 10-28-2021
Re: Feature Request: Allow customers to look up their Square Gift Card Balance
Posted 10-28-2021
Hello Sellers — I have some good news to share on this request. Your customers can now check their gift card balance as well as reload their existing gift cards themselves.🎉 Learn more in this product update: New: Reload gift cards online.
Hopefully, this update resolves the need for your customer to contact your business directly. If you have any questions or feedback, let us know by clicking the "Tell us what you think!" button at the bottom of the announcement post.