How can clients confirm their appointments so I am notified?
One feature that I am not seeing on square appointments is a "confirm" button for the clients. The options are "reschedule" or "cancel" Is there a way for a client to confirm their appointment once they receive their notification via email or text. My partner and I like to know how our day is shaping up by the confirmations we get from our clients. We switched to square on the hopes it will help us with keeping up with our clients easier and services, previously we were using just a text message system, but we were notified of a confirmation, cancellation, or if they wanted to reschedule. Square appointments does not give us the confirmations so we have no idea how many people are actually going to show up. Any suggestions? or are we missing this feature in the set up process?
- Subscribe to RSS Feed
- Mark as New
- Mark as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report
Posted 04-04-2017
Re: How can clients confirm their appointments so I am notified?
Posted 04-04-2017
Hi there,
I've heard a few Square Appointments users request this as well, so I'll let our Appointments Team know that this feature request seems to be getting requested more and more.
Client side confirmation is not available at this time, as the booking of the appointment is assumed to be confirmed and the client is assumed to show up unless they cancel or reschedule, in which you would then receive confirmation of those changes.