Do your figures on your bank statements match the figures in your square reports?

[rapitup]

My deposits into my bank account very rarely match my square report.

Does anyone else have this issue? 

[Seamus]

Hey @rapitup, welcome to the community!

If you're taking cash payments via the Square Point of Sale as well as card payments, this is very much expected behaviour 🙂

The deposits Square sends are made up of your daily card payments processed via Square, while your sale report will also include your cash (and other payment type) sales! You can view your transfer reports to see which card sales went into which deposit. If you ever have trouble reconciling payments our support team can also help! 

You can call support on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time), or contact us via online chat or email:

1. Sign in to your Square account

2. Head to our contact page https://squareup.com/help/au/en/contact

3. Click on any topic, then "I don't see my issue"

4. Click "Message us" or "Email us"

Or, if you see the new chatbot help flow, type "support" to bring up a list of contact methods.