Hi guys, I'm trying to link my facebook and insta through meta for business on the online chanels. But when I do, it gets stuck on the fetching your latest data screen. Has anyone had this issue and known how to get around it?
Hi @Theslimebakery, thanks for your message. It looks like we missed your post - I'm sorry about this!
Our website can sometimes encounter errors when trying to connect to your browser. Could you try the Dashboard troubleshooting steps listed in our Support Centre? This will help us rule whether the issue is coming from Square or Meta.
Since the integration with Facebook and Instagram is managed entirely by Meta, I suggest reaching out to their support team if the above troubleshooting steps don't work.
You might also find the following support articles helpful:
