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Feature Request: Applying Item Modifiers Multiple Times

Feature Request: Applying Item Modifiers Multiple Times

Hi All,

 

I'm a new convert and am currently onboarding my own restaurants. Having come from 8 years with Kounta as a specialist channel partner, there is plenty to like with Square for restaurants but some work is required to minimise crazy work arounds.

 

This is an essential option for both restaurant POS and Online ordering. It is crazy to have to build out 1 x sugar 2 x sugar 3 x sugar or the same for eggs. your modifier lists ends up too long and confusing which simply leads to customer frustration, a poor customer experience and poor adaptation to self serve ordering.

 

I hope Square with all its resources are significantly quicker than Kounta to develop these simple features that have a big impact.

 

I look forward to watching the product evolve into the market leader in this space

 

Kind Regards

11 Comments

I'm only new to Square and run two burger shops.  Multi-modifier requests from customers occur daily!  This is a vital feature for hospitality and listing all the possible outcomes as a workaround is difficult to preempt and noisy for the staff who have to already choose from a big list of modifiers.  

 

Come on Square, I'm quite shocked that this thread started 2 years ago and it still hasn't been fixed.