x
Highlighted

Cash Tender defaults to qwerty rather then numeric keypad

It seems the latest update messed up the cash tendered amount screen when completing the sale.  This happened on the first register yesterday (6/29/20) and our second register today (6/30/20)

 

When you complete the sale and need to enter a "custom amount" from the customer to give change a few issues appear.

1) A keypad no longer pops up by default

2) When you select the amount tendered line it pops up a qwerty keyboard.

3) when you select numbers on the keyboard you do not get a keypad.

 

While it still works this is just a very inefficient workflow compared to what it was a few days ago.

No Keyboard pops up until you press the amount to be tenderedNo Keyboard pops up until you press the amount to be tenderedWhen you select the amount. A qwerty keyboard pops up.When you select the amount. A qwerty keyboard pops up.When you select the numbers you do not get a numeric keypadWhen you select the numbers you do not get a numeric keypad

Message 1 of 2
64 Views
1 REPLY 1
Highlighted

Re: Cash Tender defaults to qwerty rather then numeric keypad

@MichiganFarmsta It's been very frustrating for us as well.  I just spoke to Square's customer support and they said they're working on fixing it....we just have to wait, hopefully it won't take too long.

Message 2 of 2
29 Views