x

Gift card malfunction

I sent a gift card to a customer and it says the numbers are invalid when she tried to order

521 Views
Message 1 of 4
Report
3 REPLIES 3
Admin

Welcome to Seller Community, @Karm, and thanks for your post.

 

Is your customer using it to order online? Do you know if they are typing in the gift card number or pasting it in?

 

Adam
Seller Community, Platform
509 Views
Message 2 of 4
Report

Yes they are in the coupon section

507 Views
Message 3 of 4
Report
Admin

By that you mean a section on your website? What is the address of your website?

 

Adam
Seller Community, Platform
503 Views
Message 4 of 4
Report