Unfortunately the item requested is no longer available for the location.

[KShabazz]

I've used square for around 8 years. NOW - all of a sudden I can't add items to my online store. The messege i keep getting is: "Unfortunately the item requested is no longer available for the location."

So far, I have checked the location, I have updated the inventory, I have "synced" the platform. It "look" good to go, but when try to make a purchase, I get: "Unfortunately the item requested is no longer available for the location."

Anyone have any ideas? This is DRIVING ME CRAZY!

[Seamus]

Hey @KShabazz,

That sounds understandably frustrating!

While we're not able to look into how the account is set up via our community forum, I do recommend you reach out to support to take a better look into this. They'll be able to either identify something that needs changing on your end, or if it's a bug, they'll be able to file a ticket.

You can call our Melbourne based support team on 1800 760 137. Lines are open Mon-Fri, 9am-5pm Melbourne time.

[cr69119]

Did you ever find out what the issue was? I'm running into the same problem. 

[ageollc]

Anyone find the issue?? I'm having trouble with my digital products!

[JJ_]

Hello there @ageollc 

I would like to take a closer look at your situation. When you have a moment, can you please reply with your domain and a digital product example?