I am having issues with my confirmation emails. I am selling tickets to a fund raising event, and the confirmation email will serve as the buyers "ticket" to the event. I have been able to construct the email to an acceptable format. However, there is some verbiage in the email that does not apply to my paradigm, and I can't figure out how to remove or modify this text. This is the undesirable text.
Downloads Information |
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If this event requires a paper ticket or other additional information, it will be sent shortly in a separate email. If you have any questions, please contact us. |
Further, I would assume that the confirmation email for an event would contain the event information. It does not.
The page to edit the confirmation email contains verbiage that does not show up in the confirmation email. This section is not editable or removable. That is extremely confusing. I saw another post regarding confirmation emails where it is mentioned that this section is meant as an "example". Examples should save the user time and this "example" has cost me a couple of hours trying to do something with it. Perhaps you should provide the user with a link to pop-up examples. At the very least add some words to the "example" section to let the user know that the section cannot be removed or edited.
Last, is there a way to modify the subject of the outgoing email?
